What is a Call Management Software?
handling incoming and outgoing phone calls within a business. It typically includes features such as call
routing, call recording, voicemail, call tracking and analytics. Call management software helps
businesses efficiently manage their phone communications, improve customer service, and enhance
productivity. It allows businesses to route calls to the appropriate staff member, prioritize important
calls, monitor call quality and analyze call data to make improved business decisions. Heyo Phone App
is a smart business phone number app that helps with call management. The virtual number can be
activated in 30 seconds on the app, helping you distribute calls to staff and monitor all customer calls.
It is ideal for small teams, startups and businesses.
Call Management App Features
Call Recording
Record every call for training, quality or future reference purposes of your Staff and also hide important calls from them
Call Distribution
Business calls are automatically distributed among staff members in a sequential or uniform distribution method.
Smart Call Routing
Route business calls easily to the available added staff members through Heyo Phone and never miss a call again.
Missed Call Alerts
Never miss a call again. Distribute calls to your team members effectively and find all missed business calls in one place.
Call Analytics & Tracking
Get detailed analytics and customer rating for every staff call delivered to you on WhatsApp.
Business Caller Tune
Create and set a Custom Greetings Message to welcome your customers.
Business Phone Number
Get a Business Phone Number without the need for an additional SIM under 30 seconds.
GMB Integration
Link your GMB profile with Heyo and Share customers reviews on GMB for improved business.
Everyday 1 million+ local business enquiries are made on Heyo. Are You Missing Out?
Why is the Heyo Smart Number the best choice for your business?
10X More Leads
Get more customer enquiries with a professional number and call distribution.
Turn your business into a brand
With a professional number, custom caller tune, higher google rating and sharable business card.
No missed calls
Ensure your business never misses a call with automatic call distribution
Zero Down-time
Best-in-class call connectivity. Keep your business running with Heyo’s assured 99.8% uptime
Monitor Staff
Monitor and track all of your staff performance with call analytics and reports
Increase Google Presence
Boost your rating on your Google my Business profile by linking it with Heyo.
How to Access the Call Management App?
Heyo Phone Other Features For Business Communication & Growth
Call Recording
All calls are securely recorded & stored on cloud for quality checks and training.
Grow your business and get more leads with WhatsApp Business API integrated with Heyo.
Call Analytics & Tracking
Monitor your team closely with daily call analytics & tracking.
Business Caller Tune
Get professional with customized business caller tunes to greet your customers.
IVR
Set up and Manage your business calls easily with Heyo IVR system
Improve GMB Rating
Integrate your GMB profile with Heyo Phone for improved reviews & ratings.
Missed Call Alerts
Stay informed all the time with Heyo Phone missed call alert notifications.
Voice Mail
Never miss a customer interaction with the convenient voicemail feature.
Local Business Phone Number
Choose from a local DID number for your area without any additional SIM.
Who Is Heyo Phone For?
Professional, Small Office or Agency or a
Retail Outlet
Businesses looking to increase their
customer enquiries
Business/Team with less staff to handle
multiple calls
Business Owner who is looking for a
Single Number for them and their staff
A Service Business like a Salon, Tour
Operator or Health Clinic
Small Startups or Teams upgrading their
customer engagement
Note: Heyo is strictly for business usage only. Any use of Heyo for personal, scamming, phishing or other
vraudulent or non-business usage can lead to your account being blocked.
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For The No.1 Trusted and Secured Virtual Phone Number For Business
Heyo Lagega Toh Business
Badhega
IVR & WhatsApp. Start your free trial now!
Heyo FAQs
Step 2:- Tap on ‘Call & Staff’ in Settings and choose ‘Manage Staff’.
Step 3:- You can add or remove staff from this section and manage call distribution through Sequential and Uniform methods.
Step 4:- In the Sequential Method you can decide the sequence in which the call passes from one staff to another.
Step 5:- In the Uniform Method the call is automatically distributed to available staff members or the admin.
• Additionally, you can broadcast offers through your business caller tune and set customized messages for after-hours to inform your customers when you’re not available at the moment.
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